Despite the years that EDI has been in operation and its high level of implementation, there are still many user doubts about this system. From eDiversa Group we have collected some of the most common questions.

Is EDI really as expensive as people say?

The answer is NO. It is true that in its early years, implementing EDI was very costly for companies and, unfortunately, many people still think that. In the past, communications infrastructures were based on point-to-point data lines that involved very high costs, which were then passed on to users. Now, the world of communications has undergone a paradigm shift and EDI has remained as a concept, but has been adapted to the new technological framework.

Another factor that increased the cost of EDI system implementation was the large investment involved in the purchase of EDI User Station licenses (EDI management software), which in most cases were accompanied by maintenance plans, updates and training. At eDiversa Group, we provide this software free of charge as a tool that is part of the service provision and, in addition, we apply flat rates for the exchange of messages, which optimizes recurring costs. Another added value of our EDI solutions is that the provision of the service, maintenance and support for incident resolution is done remotely, saving on travel charges for technical personnel.

Is EDI safe against viruses, hackers and other threats?

EDI is a secure system by definition. Thanks to the existence of EDI Operators, who have infrastructures that comply with very demanding standards, information is transmitted and stored in a totally secure manner. EDI Operators act as authenticators of the transactions and both senders and receivers need to have gateways specifically enabled to exchange documents through their technological platforms. Once the gateways are established, the information is encrypted as it transmits over secure communication channels.

eDiversa Group, as an EDI Operator, has the necessary approvals and certifications in terms of security and management of standards, which comply with all the requirements. Also, in specific cases, such as in the exchange of electronic invoices, specific protocols are applied for the digital signature, thus complying with the legal regulations on Electronic Invoice.

What happens to the data if the EDI communications infrastructure?

Data transmission in an EDI environment is done through existing communications infrastructures, such as the Internet, and the relevant security mechanisms are added. So that if communication is down, the EDI environment will be affected just like any other system.

eDiversa Group, as EDI Operator, in these situations ensures the traceability of transactions so that, once communications are restored, document transmission can resume without any loss. In addition, all data transmitted by users is securely stored in our servers so that they can access it whenever needed.

Is it necessary to train worker to implement EDI in a company?

With eDiversa Group, the user always uses apps and tools that are user-friendly and intuitive, whether on-premise or in the cloud. Because these tools are specially designed and user-oriented, no specific knowledge of the EDI system is required and therefore no training is needed. However, as with any application or tool, a minimum amount of learning or adaptation to the interface will always be necessary at the beginning. Also, the user will always have a Technical Support team for the initial learning process and resolution of doubts or incidents that may come up.

The advantages of using the EDI system have been demonstrated and based on what has been presented in this article, overrule any of the doubts previously raised. Any company looking to become more efficient and wanting to digitize document exchange processes with business partners should consider using a secure system such as EDI.

Ready to take the first step? On our website, you will find all the information about our EDI solution and other solutions for the electronic document exchange. In any case, if you still have any doubts, contact us and we will help you to solve them without any obligation on your part.